Privacy Policy

This website (printinkora.com) is operated by TOO "ShopNow", BIN 240740035849, registered at 58 Samal-2 microdistrict, Medeu district, Almaty, 050059, Republic of Kazakhstan (the "Company", "we", "us").

For any privacy questions, contact us at info@printinkora.com.

Account data: name, email address, password hash, language preference.

Order data: items purchased, price, invoice details, downloads history.

Technical data: IP address, browser, device, log records, approximate location.

Communications: messages you send us by email or contact forms.

To create and manage your account and grant access to purchased digital files.

To process orders, issue invoices and comply with tax and accounting obligations.

To secure the service, prevent fraud and abuse, and improve the website.

To send service emails (order confirmations, password resets) and — only with your consent — newsletters.

We process your data on the basis of contract performance (your purchase), our legitimate interests (security, service improvement), legal obligations (accounting, tax) and your consent where required.

We share data only with processors that help us operate the service: hosting and cloud infrastructure, payment providers, email delivery and analytics providers. They act on our instructions and under appropriate confidentiality and data protection terms.

We never sell your personal data.

Some of our processors may be located outside the Republic of Kazakhstan. In such cases we use providers that offer an adequate level of protection and apply contractual safeguards.

Account and order data is retained for as long as your account exists and for the period required by tax and accounting law. Technical logs are retained for a limited period for security purposes.

You have the right to access, rectify, delete or restrict the processing of your personal data, to object to processing and to data portability. To exercise these rights, contact us at info@printinkora.com.

We apply technical and organisational measures to protect your data, including encryption in transit, access controls and regular backups.

We may update this policy from time to time. The current version is always available on this page with the last updated date.